Returns & Exchanges

At Rosier Foods, we take pride in the quality of our gourmet products; if your order arrives damaged or incorrect, we are committed to making it right through our streamlined returns process.

Return Process

• 1.
  Report Issue

  Contact our support team within 48 hours of delivery with your order number and clear photos of the damaged or incorrect food items.

• 2.
  Review Process

  Our quality assurance team will review your claim within 2 business days to verify the condition and eligibility of the perishable goods.

• 3.
  Return Authorization

  Once approved, we will provide you with a return authorization code and instructions on whether the item needs to be sent back or safely disposed of.

• 4.
  Refund or Replacement

  Choose between a full refund to your original payment method or a complimentary replacement shipment sent via expedited delivery.